**Buying Etiquette:**
- **Registration Requirement:** Bidders must register prior to participating in auctions, promoting accountability and a secure trading environment.
- **Responsible Bidding:** Place bids responsibly, only if you intend to purchase the item. Bidding implies a commitment to buy at the agreed-upon price.
- **Winning Protocol:** The highest bid at the auction’s conclusion secures the purchase. Buyers are obligated to honor the winning bid, fostering trust in the auction process.
- **Additional Costs:** Buyers are responsible for any supplementary costs, such as shipping, taxes, or handling fees. All associated fees should be transparently communicated.
- **Non-Payment Consequences:** Failure to complete a purchase may result in account suspension or other penalties. A commitment to payment is crucial for maintaining a reliable marketplace.
- **Dispute Resolution:** Report any issues with received items promptly. CrazyOnlines will mediate disputes, ensuring fair resolutions for both parties.
General Terms and Conditions
These online auction terms and conditions govern all auctions conducted by Crazyonlines on behalf of the company and its consignors. By participating in our online auctions and registering on our auction platform, users acknowledge and accept these terms and conditions as binding.
1-Registration and Participation
To participate in our web auctions, interested individuals must register on our auction platform at least 24 hours prior to the auction’s start time and receive approval from Crazyonlines. We reserve the right to approve or exclude participants at our sole discretion without providing reasons.
2-Auction Catalog
The auction catalog, as published on our auction platform, serves as the basis for the auction. It contains lot descriptions and relevant details. Please note that any illustrations or information provided on external internet platforms are for informational purposes only and do not form part of the auction catalog.
3-Bidding Process
Bidders are responsible for understanding and adhering to the specifications and requirements of our auction platform. Each bid submitted is a binding and irrevocable offer. Bidders remain obligated by their bids until outbid or rejected. The auctioneer reserves the right to refuse bids, specify minimum bids, modify bidding increments, and adjust the auction’s timeline. In exceptional circumstances, the auctioneer may withdraw a lot.
4-Acceptance of Bids
Bidding for each lot ends at a specified time and continues for an additional 30 seconds if further bids are received. The highest bid at the end of this period is considered the winning bid. In case of equal written bids, priority is given to the bid received first. Crazyonlines retains the right to refuse any bid without providing reasons. The buyer assumes all risks associated with the purchase upon the fall of the hammer and is responsible for the delivery of the acquired item.
5-Pricing, Payment, and Delivery
All prices mentioned in our auctions are denominated in Australian Dollar (AUD). However, we accept payment in any currency accepted by our bank. The conversion rate for currencies other than the auction currency will be based on the prevailing rate provided by our bank on the day of the transaction. Buyers will be informed of the conversion rate and the total amount due in their preferred currency.
Buyers are required to pay a premium of 25% on the final auction bid to Crazyonlines. The auction invoice must be settled within 15 working days from the date of issuance. Failure to comply may result in the buyer being in default and incurring an annual late payment penalty interest of 24%.
Accepted forms of payment include bank transfers, credit/debit cards, and PayPal. Please note that payment by credit/debit card will incur a fee of 3.5% of the total invoice amount. Bank transactions will have a fee of 1% of the total invoice amount. PayPal payments will have a fee of 7% of the total invoice amount.
Upon receipt of the full payment, Crazyonlines will initiate the delivery process as per the buyer’s instructions. Our regular shipping fee is 35 Australian dollars worldwide. Additionally, if the client requests a package insurance fee of 1% of the item’s value, it will be added to ensure the safe delivery of the purchased items. For special shipping services requested by clients, such as specific shipping companies, specific shipping types of service, or expedited shipping or specific delivery locations, the fees will be quoted based on the respective locations and the type of service required.
It is the buyer’s responsibility to provide accurate delivery details and ensure the availability of authorised personnel to receive the purchased items. Any additional costs incurred due to failed delivery attempts or incorrect delivery information will be the buyer’s responsibility.
Crazyonlines aims to deliver items promptly and efficiently; however, delivery times may vary depending on the items’ nature, location, and applicable customs procedures. Any estimated delivery times provided are approximate and are not guaranteed. The estimated delivery times of 10 to 20 working days are approximate and not guaranteed.
Risk of loss or damage to the purchased items transfers to the buyer upon delivery. It is the buyer’s responsibility to inspect the items upon receipt and notify Crazyonlines of any damages or discrepancies within a specified period (3 days). Failure to report any issues within the designated timeframe may result in the buyer forfeiting their right to claim compensation or return the items.
Please note that the terms and conditions related to pricing, payment, and delivery may vary for specific auctions or items. Buyers are advised to review the auction-specific terms and any additional instructions provided for each auction before participating.
6-Transfer of Title
The title to the auction item remains with Crazyonlines until the auction invoice is paid in full.
7-Warranty
Crazyonlines endeavors to provide accurate lot descriptions to the best of its knowledge at the time of publication. Buyers are encouraged to inspect lots thoroughly. Authenticity of auction items is guaranteed. Warranty claims are exclusive to the purchaser and are non-transferable. Warranty on sealed parts ceases once opened. Any defects must be reported promptly in writing. Claims pertaining to differences in conservation levels are not permitted. Claims related to multiple-part lots are excluded. In the event of a valid claim, the buyer’s remedy is limited to a refund of the purchase price and insurance premium paid upon delivery. Any other claims against Crazyonlines are hereby waived. Compliance with applicable customs regulations is the responsibility of the buyer. Crazyonlines disclaims any liability arising from the violation of such regulations. Shipping may be conducted from any of our offices or through our affiliates.
8-Place of Performance, Jurisdiction, and Applicable Law
Sydney, Australia, shall be the exclusive place of performance and jurisdiction for any disputes arising from the auction and all related legal transactions. Participants agree that any legal action, suit, or proceeding arising out of or relating to the auction shall be filed exclusively in the courts of Sydney, Australia. By participating in the auction and using our auction platform, participants consent to the personal jurisdiction of the courts of Sydney, Australia.
All aspects of the auction, including these terms and conditions, are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.
9-Language
The English version of these terms and conditions is the authoritative text for the interpretation of the online auction terms and conditions.
10-Limitation of Liability
Crazyonlines shall not be held liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of profits, loss of business opportunities, or loss of data, arising out of or in connection with the auction, the use of our auction platform, or any transactions conducted therein. This limitation of liability applies to any claims, whether based on contract, tort, negligence, strict liability, or otherwise, even if Crazyonlines has been advised of the possibility of such damages.
Furthermore, Crazyonlines shall not be held liable for any actions, omissions, or representations made by the consignors or any third parties involved in the auction process. Any disputes or claims arising from transactions between buyers and consignors shall be resolved solely between the parties involved, and Crazyonlines shall have no liability or responsibility in relation to such disputes or claims.
By participating in the auction and using our auction platform, participants agree to release, indemnify, and hold Crazyonlines, its officers, directors, employees, agents, and affiliates harmless from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of or in connection with their participation in the auction or any breach of these terms and conditions.
11-Auction House Discretion
Crazyonlines reserves the right to exercise discretion and take
**General Policies:**
- **Listing Integrity:** CrazyOnlines reserves the right to remove any listing that violates terms or is deemed inappropriate. A commitment to maintaining a reputable marketplace is essential.
- **Authentication Responsibility:** The auction house does not independently verify the authenticity of items. Buyers are encouraged to conduct due diligence before making purchases.
- **Dispute Handling:** In cases of disputes, CrazyOnlines will mediate and make final decisions. Users agree to abide by the resolutions provided.
By participating in CrazyOnlines, users acknowledge and agree to adhere to these comprehensive guidelines, fostering a professional, secure, and trustworthy online auction experience.